Providing a seamless experience for customers and employees—that was Hallo’s goal in optimizing its digital services. Hallo, a leading telecom retailer, partnered with Infodation to develop an integration platform that seamlessly connects Salesforce, Entra-ID, and the web channel. Thanks to Single Sign-On (SSO) with Entra-ID and a direct connection to Salesforce, commercial processes now run more efficiently, allowing customers to navigate effortlessly and employees to focus on what truly matters.

When TeamsCX approached us with the request to develop a reporting tool, there was simply nothing comparable on the market. But what exactly is TeamsCX? It is an advanced reporting tool for Microsoft Teams and Anywhere365 Contact Centers. This platform provides real-time insights, enhances collaboration efficiency, and improves customer interactions. Infodation played a crucial role in the development of this innovative platform.

Sportpartner is a platform that connects people through sports. Originally, the platform was developed by a team in India, but the client encountered several challenges: limited stability, slow communication, and a lack of flexibility. Infodation was brought in to rebuild the platform using modern technologies and to act as a reliable, committed software partner.