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45 results
Tag: Ai
Five Years of Innovation in Telecommunications Infrastructure
Over the past five years, our team has worked closely with a leading provider in fiber registration to fundamentally modernize their network routing services. Together, we delivere ...
From Isolated Initiatives to Coherence in Complex IT Landscapes
Technology is rarely the problem. Unclear choices usually are. Digital initiatives rarely emerge without reason. A new system to resolve a bottleneck, an integration to work faster ...
Ricardo Hagens
From Idea to Software
Successful software is rarely built in one go. Especially for complex digital products, it’s essential to validate assumptions before scaling development. Proof of Concept, Prototy ...
Ricardo Hagens
What Is It Like to Sit on Both Sides of the Same Product?
As a Product Owner (PO) at Infodation and a Product Manager (PM) at TeamsCX, I find myself on both sides
of the same product. On one side, you set the direction:
What are we build ...
Thinh Trieu
LLMs and Big Data: Why Generative AI Is Dirt Cheap Right Now (But Not for Long)
Everyone seems to agree on one thing: generative AI is a bubble. But it’s a heavily funded bubble. One that many companies can ride to create real business value along the way.
Hugo Pragt
Modernizing IT: Not a Luxury, but a Necessity
Custom software is often at the heart of what sets your business apart. It gives you a strategic edge. But that edge disappears when systems become outdated, no longer align with y ...
Hugo Pragt
AI dominates the contact center world: my insights from the Contact Center Expo in London
On behalf of TeamsCX, I attended the Contact Center Expo in London, one of Europe's largest events for contact centers, filled with hundreds of booths, demos, and presentations. My ...
Thinh Trieu
Infodation and its AI strategy
AI is everywhere. But how do you turn the hype into real value for your organization? At Infodation, we answered this question by building a strategy that focuses on practical impa ...
Janna Ehrenberg
Small Signals, Big Insights: The True Value of eNPS
Sometimes it’s not the big numbers that tell you the most about your organization, it’s the small shifts. A slight drop in engagement. A short note in a feedback field. A silence ...
Paul de Jager
Copilot in your organization: hype, reality, and strategy
Generative AI is everywhere. Microsoft Copilot seems like the answer to productivity, but what does that actually mean in practice? Many organizations see the potential, yet strugg ...
Hugo Pragt
