Get Real-time & Historical Call Reporting Native to Microsoft Teams.
Microsoft Teams has quickly become the default enterprise platform for internal collaboration and communication. Many organizations are also adopting Teams as their telephony systems. While it is an advanced platform, it fails to offer intuitive reporting.
Teams CX offers solutions for lacking functions such as live reporting. Your clients can access real time report on what is happening in their telephony environment. Track employee performance while also following the customer call experience in one place.